The service is being used by O2, one of the biggest telecom players in the UK. Tarantula.net were instrumental in supplying a service that would help O2 capture, record, track and report the risks within the company.

O2 also use the information for shrinkage reporting from their shops so that the losses are immediately reportable at board level. Apart from all their mobile outlets any losses from office buildings and cell sites are also immediately visible.

The service allows for complete assessments of incidence handling with a full audit trail of events, allows an instant view of risk liability and reports to be generated to the board and will speed of the claims process.