Casinos and game sites attract not just local and international tourists, but also petty criminals who attempt to grab a slice of the millions of dollars and pounds that get exchanged annually in these sites. In such a situation, the most sophisticated and all encompassing security system is crucial to ensure the absolute safety of visitors, tenants and personnel.
CRIMe-S, specifically developed for the casino and gaming industry, is a Web-based application with a set of tools that allow the casinos to manage, track and evaluate incidents relating to staff and guests in real-time. The incident reporting and management system can integrate with systems for surveillance and checks for staff and guests.
The incident reporting software service allows quick access to specific incidents and allows you to enter incident follow-up information. It will enable the organisation to keep a log of all incidents related to disputes, fraud, cheating and variance exceptions. Being an electronic record of all incident data at a single place, the incident reporting and management software eliminates the paper-based forms and easily captures incidents, and generates customised reports on demand. You can track the number of security breaches that have been committed and take effective action.
The unique incident and accident reporting and tracking tool can be integrated into other security solutions at the casinos and gaming sites – such as surveillance systems and accounting – this helps in tracking, regulating and monitoring the use and movement of cards, keys, seals and stationary. At any time, users are able to access a snapshot view of these items all while monitoring these activities through surveillance.
The innovative incident management service enables the staff to recognise, analyse, deter and respond to security breaches and incidents of criminal activity. It also allows you to log in regular maintenance issues. Since the incident reporting service is work queues-enabled, there is greater accountability within the staff handling the incident investigation and maintenance follow-ups. The cost-effective and time saving service leads to improved communications and better interoperability between different departments. The integrated service reduces the time spent in administration and reporting of incident data and ensures rapid and appropriate responses.
Users of our incident reporting software can identify specific regions/places where there is an unusually high record of incidents and take mitigative steps to counter crime and risk incidents. E-mail notifications ensure that the law enforcement officers are notified immediately when incidents occur. Property managers can ensure smooth operation of the facility and also prepared with emergency plans as and when a situation arises – thanks to the identification of a threat to the safety and security of the offices and immediate and planned response to the threat. With CRIMe-S, you can generate reports to analyse the trends and identify the risks much before hand.
The incident reporting and management service provides the ability to enter, print, export to excel, monitor and close incidents quickly and efficiently. It helps the management of financial institutions track the response time to incidents and requests and provides reports to help them have a view of all the assignments - open and closed. The system can also help track the costs related to incident follow-ups. It's reporting capability helps the management get critical data on time, monetary and human resources spent on incidents follow-ups and investigations.
Click Here to view how CRIMe-S enabled O2 Group (Telefonica Europe) streamline the incident reporting and managing process, obtain a high-level view of crime and risk scenario in the organisation, and helped them take strategic decisions and measures to fight crime and mitigate risks, thereby substantially saving time and costs related to the security processes.
Click Here to contact us and find out how we can help your gaming centre or casino.
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