The incident reporting and management service makes it easier to manage follow-ups and investigations of cases. You can find the status of the ongoing investigations, and view who are the assigned officers and what their findings are.

Investigating Officers/Risk Managers Officers can investigate the incidents and record their findings. They can add details such as Offender Details and Progress Notes to cases, once they are assigned these cases. They can monitor the Incident workflow, view incidents in “Draft”, “Pending”, and “Open” or “Closed” work queues based on the status of the case, using the unique workflow-enabled incident reporting service.